/* VRTQ — Tablet Lead Board */

:root {
  --bg: #f5efe4;
  --panel: rgba(255, 252, 246, 0.96);
  --ink: #212b36;
  --text: #3a3228;
  --muted: #8c8278;
  --line: rgba(191, 168, 137, 0.36);
  --accent: #1d6b57;
  --accent-soft: rgba(29, 107, 87, 0.12);
  --warn: #b7791f;
  --warn-soft: rgba(183, 121, 31, 0.14);
  --danger: #b2412f;
  --danger-soft: rgba(178, 65, 47, 0.14);
  --shadow: 0 1px 3px rgba(0,0,0,0.06);
}

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html, body {
  height: 100%;
  font-family: "IBM Plex Sans", system-ui, sans-serif;
  background: var(--bg);
  color: var(--text);
  -webkit-tap-highlight-color: transparent;
  -webkit-font-smoothing: antialiased;
}

.hidden { display: none !important; }

/* ── Shell ── */
.shell {
  display: flex;
  flex-direction: column;
  height: 100vh;
  padding: 12px 16px;
  overflow: hidden;
}

/* ── Top Bar ── */
.topbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 10px;
  flex-shrink: 0;
  gap: 12px;
}

.topbar-left {
  display: flex;
  align-items: center;
  gap: 8px;
}

.topbar-left h1 {
  font-size: 1.4rem;
  font-weight: 700;
  letter-spacing: -0.04em;
  color: var(--ink);
}

.safety-pill {
  border-radius: 999px;
  padding: 3px 9px;
  font-size: 10px;
  font-weight: 600;
  background: var(--accent-soft);
  color: var(--accent);
}

.topbar-center {
  display: flex;
  gap: 4px;
}

.topbar-right {
  display: flex;
  gap: 6px;
}

/* ── Tabs + Buttons ── */
.tab-btn, .ghost-btn {
  cursor: pointer;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.6);
  color: var(--muted);
  padding: 7px 14px;
  font-family: inherit;
  font-size: 13px;
  font-weight: 600;
}

.tab-btn.active {
  background: var(--ink);
  color: #fff;
  border-color: var(--ink);
}

.tab-count {
  font-family: "IBM Plex Mono", monospace;
  font-size: 11px;
  opacity: 0.7;
}

.ghost-btn.danger { color: var(--danger); border-color: rgba(178, 65, 47, 0.3); }

/* ── Board Grid ── */
.content {
  flex: 1;
  min-height: 0;
  overflow: hidden;
}

.board-panel {
  height: 100%;
}

.board-scroller {
  overflow-y: auto;
  overflow-x: hidden;
  height: 100%;
  padding-bottom: 8px;
}

.board-grid {
  display: flex;
  flex-wrap: wrap-reverse;
  direction: rtl;
  gap: 8px;
  align-content: flex-end;
  min-height: 100%;
}

.board-grid > * {
  direction: ltr;
  width: calc((100% - 32px) / 5);
  flex-shrink: 0;
  min-height: calc((100vh - 84px) / 2 - 4px);
}

/* ── Card ── */
.card {
  border-radius: 14px;
  border: 1px solid var(--line);
  background: var(--panel);
  box-shadow: var(--shadow);
  padding: 12px;
  display: flex;
  flex-direction: column;
  gap: 5px;
  overflow: hidden;
  min-height: 0;
}

.card.callback-due {
  border-color: rgba(183, 121, 31, 0.72);
  background: linear-gradient(180deg, #fff1cb 0%, #fffdf8 100%);
}

.card.overdue {
  border-color: rgba(178, 65, 47, 0.75);
  background: linear-gradient(180deg, #ffd8cf 0%, #fffdf8 100%);
}

.card.in-callback {
  border-color: rgba(59, 130, 246, 0.5);
  background: linear-gradient(180deg, #dbeafe 0%, #fffdf8 100%);
}

.card.resolved {
  opacity: 0.55;
  border-style: dashed;
  box-shadow: none;
}

.card-empty {
  opacity: 0.2;
  border-style: dashed;
  box-shadow: none;
}

/* ── Card Top: Time Pill + Service ── */
.card-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 6px;
}

.card-age {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 6px 14px;
  font-family: "IBM Plex Mono", monospace;
  font-size: 1.1rem;
  font-weight: 700;
  letter-spacing: -0.03em;
  background: var(--accent-soft);
  color: var(--accent);
}

.card-age.warning {
  background: var(--warn-soft);
  color: var(--warn);
}

.card-age.danger {
  background: var(--danger-soft);
  color: var(--danger);
}

.card-age.callback-age {
  background: rgba(59, 130, 246, 0.12);
  color: #2563eb;
}

.card-age.resolved-age {
  background: rgba(33, 43, 54, 0.06);
  color: var(--muted);
}

.card-dismiss {
  background: none;
  border: none;
  cursor: pointer;
  font-size: 18px;
  font-weight: 900;
  color: var(--muted);
  padding: 4px 8px;
  border-radius: 4px;
  line-height: 1;
  opacity: 0.7;
}

.card-dismiss:active { opacity: 1; }

/* ── Card Content ── */
.card-name {
  margin: 0;
  font-size: 1.05rem;
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: -0.03em;
  color: var(--ink);
  word-wrap: break-word;
  overflow-wrap: break-word;
  hyphens: auto;
}

.card-demo {
  font-size: 12px;
  color: var(--muted);
  font-weight: 500;
}

.card-phone {
  text-decoration: none;
  color: var(--text);
  font-weight: 600;
  font-size: 18px;
}

.card-meta {
  margin: 0;
  font-size: 11px;
  line-height: 1.35;
  color: var(--muted);
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  align-items: center;
}

.stat-pill {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 2px 8px;
  font-size: 11px;
  font-weight: 600;
}

.vm-pill {
  background: rgba(29, 107, 87, 0.12);
  color: var(--accent);
}

.call-pill {
  background: rgba(59, 130, 246, 0.12);
  color: #2563eb;
}

/* ── Card Bottom: Actions ── */
.card-bottom {
  margin-top: auto;
  display: flex;
  flex-direction: column;
  gap: 5px;
}

/* Callback row: [dropdown] [custom input?] [Callback button] */
.cb-row {
  display: flex;
  gap: 4px;
}

.cb-select {
  min-width: 70px;
  padding: 7px 6px;
  border: 1px solid var(--line);
  border-radius: 8px;
  font-family: inherit;
  font-size: 12px;
  font-weight: 600;
  color: var(--text);
  background: #fff;
  cursor: pointer;
}

.cb-custom {
  width: 56px;
  padding: 7px 4px;
  border: 1px solid var(--line);
  border-radius: 8px;
  font-family: "IBM Plex Mono", monospace;
  font-size: 12px;
  text-align: center;
  color: var(--text);
  background: #fff;
}

.cb-btn {
  flex: 1;
  padding: 7px 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: none;
  font-family: inherit;
  font-size: 13px;
  font-weight: 700;
  color: var(--ink);
  cursor: pointer;
  white-space: nowrap;
}

.cb-btn:active { background: rgba(0,0,0,0.04); }

/* Action row */
.act-row {
  display: flex;
  gap: 4px;
  flex-wrap: wrap;
}

.act-btn {
  padding: 7px 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: none;
  font-family: inherit;
  font-size: 13px;
  font-weight: 700;
  color: var(--ink);
  cursor: pointer;
  white-space: nowrap;
}

.act-btn:active { background: rgba(0,0,0,0.04); }
.act-btn.vm-done {
  background: rgba(29, 107, 87, 0.1);
  border-color: var(--accent);
  color: var(--accent);
}
.act-btn.resolve { color: var(--danger); border-color: rgba(178, 65, 47, 0.25); }
.act-btn.full {
  text-align: center;
  padding: 8px 12px;
}

/* ── Empty State ── */
.empty-state {
  width: 100% !important;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 40px;
  color: var(--muted);
  font-size: 14px;
  direction: ltr;
}

/* ── Settings Overlay ── */
.overlay {
  position: fixed;
  inset: 0;
  z-index: 100;
  background: rgba(0,0,0,0.3);
  display: flex;
  align-items: center;
  justify-content: center;
}

.settings-box {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 16px;
  padding: 24px;
  width: 340px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.settings-box h2 {
  font-size: 18px;
  color: var(--ink);
}

.setting {
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-size: 13px;
  color: var(--text);
}

.setting-input-wrap {
  display: flex;
  align-items: center;
  gap: 4px;
}

.setting-input {
  width: 60px;
  padding: 6px 8px;
  border: 1px solid var(--line);
  border-radius: 8px;
  font-family: "IBM Plex Mono", monospace;
  font-size: 13px;
  text-align: center;
  color: var(--ink);
}

.setting-unit {
  font-size: 12px;
  color: var(--muted);
}

.settings-save {
  width: 100%;
  padding: 10px;
  border-radius: 10px;
  border: none;
  background: var(--ink);
  color: #fff;
  font-family: inherit;
  font-size: 14px;
  font-weight: 700;
  cursor: pointer;
}

/* ── Responsive ── */
@media (max-width: 1100px) {
  .board-grid > * { width: calc((100% - 16px) / 3); }
}

@media (max-width: 700px) {
  .shell { padding: 8px 10px; }
  .topbar { flex-wrap: wrap; gap: 6px; }
  .board-grid > * { width: calc((100% - 8px) / 2); }
}

@media (min-width: 1400px) {
  .board-grid > * { width: calc((100% - 40px) / 6); }
}